Case Study: Viserto
Have you experienced the following? You have taken your car to the garage cause of the usual inspection. At lunchtime, your phone rings, and a service employee tells you that other parts need to be replaced in addition to the inspection. Well, the things you do for mobility. But you don’t really understand why and how much it will cost. The surprise comes later – when you pick up your car.
Everyone who has ever taken their car to a garage probably has stories like that or similar. The startup VISERTO started with the idea of restoring trust in the processes and work of car repair shops. The Video Service Tool is an expandable platform that allows car dealerships to communicate efficiently and transparently with their customers via video message and allows them to digitize other processes, such as service acceptance or sales.
Before Inspired took over the development and operation of the platform, stable further development was no longer possible. The system had grown too much due to the constant development of new features. The operation with the current cloud provider was also a cause for concern.
Project environment
Inspired was able to contribute several strengths to this project:
Agile software development & fast deliveries
Software modernization during ongoing operation
Cloud computing – utilizing dynamics and speed
The introduction and continuation of an agile project approach paid off immediately, making open and planned tasks visible in a structured way.
When modernizing the video service portal, it quickly became clear that this could only be done in small steps, as many car repair shops were already productively using the system and the app. Inspired consistently relies on proven procedures to extract and redevelop the existing logic. New features are not neglected and can be flexibly incorporated.
Under the hood
From a technical perspective, the application consists of several parts. The legacy application is a React app, which is gradually being replaced by several Phoenix web apps. Video messages are created via the iOS app and edited, saved and published for other users in a media library.
- Software development: Elixir und Phoenix, ReactJS
- Cloud platform with data center in Germany
- Segment: Platform
- Highlight: Video processing, API
Kürzliche Posts
Bridging the gap
Effective alliances between UI Designers and Software Developers Effective collaboration between UI designers and software developers is absolutely essential for
Pro(mpt) engineering: Suprisingly complicated
Prompt engineering expands interaction with AI tools beyond simple commands. It utilizes natural language to fully leverage the capabilities of
Advanced Use of ChatGPT
Using the tool for advanced users The OpenAI Playground is a powerful tool that enables users and product teams to
Sigil Sorcery: Custom Sigils in Elixir
Elixir sigils are general-purpose tools for handling common data types. Examples of built-in sigils include strings (~s), regular expressions (~r),